Attracting Audience Attention

Knowledge on the topic alone is insufficient. You must have authority. Until you have convinced the audience that you are an authority on the subject you are delivering, you will not have their complete attention. Your task then is to impart your authority (experience, qualifications, etc.) as soon as possible via a brochure, a flyer and etc. Therefore, the introduction is important to arouse the interest of the audience and create the desire for them to listen to you. The introduction is the bridge connecting the speaker and the audience. It sets the tone and creates the environment best suited to receive the message of the speaker.

A good speech starts with a great “attention grabbing” introduction – an introduction that generates curiosity as well as alerts the audience. For a successful speech, it is important to attract your audience early in your talk. An inattentive audience suggests that the speaker and his message are not important. If the audience isn’t listening to what you are saying, the purpose of your speech will never be achieved. If you plan to motivate or inform or sell your ideas and people are not paying attention, you won’t achieve your goal.

First Things First

Before you start to write the introduction, make sure you know the steps for giving a great presentation. Make sure you know the purpose of your presentation, understand who the audience is and research the topic thoroughly. Once this is done, start thinking about how to organize the presentation.

The Four Simple Ways to Start your Speech

After the first things are done, start writing an attention-grabbing introduction. Given below are some ways to grab your audience’s attention. These tips, if used properly, will improve your speech by a great degree.

Here are the four simple ways to attract your audience’s attention –

1. Ask them a Question – Asking questions is a great way to start a speech. Questions engage people. Questions start our thought process as we tend to find answers for questions. One thing to keep in mind – questions asked should be appropriate to the group. Keep your audience in mind and ask the right questions.

2. Tell them a personal story – A personal story connects the speaker and audience. When the speaker talks about a personal story or an experience, it creates a sense of belonging and the audience will be attached and attentive.

3. Use a Quote – A quote from a famous personality is a great way to attract attention. Most famous personalities have made some comments that have become famous quotes. People can relate to those quotes. They are moved by these quotes because the quotes force them to redefine their perspective. Quotes are thought-provoking. This technique is especially useful when used in motivational speeches.

4. Present Interesting Facts – Presenting statistics and facts tells people that the speaker has done some research. Data are perceived as more authentic than most other methods. Everyone loves surprising facts. People like to be surprised and this makes them more attentive. Facts are very useful in informative and persuasive speeches. Once you have an attentive audience by delivering good introduction, next step is to keep the attention.

To keep the attention of your audience, present an equally good body and end with a punch. There are seven more ways to grab your audience’s attention.

We have briefly talked about what makes a great speech and how to organize your talk. We also discussed the importance of a good introduction. Let’s see some more ways to attract attention.

1. Show a Picture – The first tool in this list is using pictures at the start of your presentation. Using pictures as an introduction is a powerful way to attract the audience. A picture generates curiosity. It makes people wonder, what will be this speech about? They say “A picture is worth thousand words”, when used in introduction, people tend to ask “Which words?”

2. Draw on a Whiteboard – Whiteboard, flipcharts or the old blackboards, using them for introducing your speech is another unusual and uncommon way of starting your presentation. Draw or write something relevant to your topic and interesting for your audience.

3. Tell a Joke – Jokes ease tension and stress in almost any situation. Telling jokes during the first 30 seconds of your presentation can relax the audience and you – the speaker. Everyone likes to laugh, people like things that are funny and in general, people like people that are fun. But remember, choose jokes that are clean and appropriate, or this technique might fall on face and you might hamper your credibility. This technique works great for humorous speeches.

4. Share some News – Sensational news or an unexpected news interests people. If you start your speech with a recent news report on a related topic, audience will turn their radar on for more similar content which interests them. Alternatively you can also share some interesting facts, as discussed in previous post.

5. Create Drama – Dramatizing openings make a presentation very lively. Even before you greet your audience with a formal “Hello”, if a little drama is created, it will grab attention instantaneously. This is often a good start if your speech is a storytelling type.

6. A video – Just like showing a picture, a video can also do magic too. A short video about the topic, something that will generate some questions in the audience’s mind. Asking questions is one of the basic tools that was discussed earlier. Videos are very helpful in building a foundation of the talk and when used effectively, can make a speech successful.

7. Give a Freebie – This last tool, in this post, is the most uncommon of this list. This technique involves declaring that there are some freebies at the end of the speech for anyone who meets a certain criteria. I have seen this trick mostly used by people in sales. The criterion set for getting the freebie is usually answering a quiz, question or something similar to that.

8. Involve Your Audience – Engage your audience as and when you can to keep them involve in whatever you are delivering. Do some exercises, play some games or to sing a song are good ways to involve your audience. These will interest your audience by having hands-on on the things they are about to learn. On the other hand, it also allows your audience to remember what you had shared with them.

“I hear and I forget, I see and I remember, I do and I understand.” – Proverb

The doing is much more powerful. Therefore, it is wise to involve your audience to do something together with you to drive the message into them.

9. Use Gesture Effectively – Gestures are like words. Use them only when they mean something. Experienced speakers use gestures to: o Emphasize o Elaborate points o Describe o Express emotion, etc. Don’t flap your hands when there’s nothing else to flap. Best to let your hands follow your line of thinking so as to gesture naturally.

10. Vocal Variety – Speak fast, slow, high, low, loud, soft, clear and most importantly, speak to be heard – don’t ramble in a monotone. Your voice can be trained. You can emphasize a point by raising your volume or by whispering. Sometimes a whisper well executed is much more effective.

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The 3Vs in Presentation

Albert Mehrabian (born in 1939 to an Armenian family in Iran, currently
the Professor Emeritus of Psychology, UCLA) has become known best for his publications on the relative importance of verbal and nonverbal messages. His findings on inconsistent messages of feelings and attitudes have been quoted throughout communication seminars worldwide, and have also become known as the 7%-38%-55% rule.

In his studies, Mehrabian came to two conclusions. First, there are basically three elements in any face-to-face communication:

  • Words/Language (e.g. English, Mandarin, Malay)
  • Tone of voice (e.g. pitch, rate, quality)
  • Non-verbal behaviour (e.g. facial expression, gesture)

Secondly, the non-verbal elements are particularly important for communicating feelings and attitude, especially when they are incongruent. This means if words disagree with the tone of voice and nonverbal behaviour, people tend to believe the tonality and nonverbal behaviour.

Please note emphatically it is not the case that non-verbal elements in all senses convey the bulk of the message, even though this is how his conclusions are frequently misinterpreted. For instance, when delivering a lecture or presentation, the textual content of the lecture is delivered entirely verbally, but the non-verbal cues are very
important in conveying the speakers’ attitude towards what they are saying,
notably their belief or conviction.

Attitudes and Congruence

According to Mehrabian, these three elements account differently for our liking for the person who puts forward a message concerning their feelings. Words account for 7%, tone of voice accounts for 38%, and body language accounts for 55% of the liking. They
are often abbreviated as the “3 Vs” for Verbal, Vocal & Visual.

For effective and meaningful communication about emotions, these three parts used in expressing the message need to support each other – they have to be “congruent”. In case of any incongruence, the receiver of the message might be irritated by ‘two
messages’ coming from two different channels, giving cues in two different directions.

The following example should help illustrate incongruence in verbal and non-verbal communication.

  • Verbal: “I do not have a problem with you!”
  • Non-verbal: person avoids any eye-contact, looks anxious, has
    a closed body language, etc.

It is more likely that the receiver will trust the predominant form of communication, which according to Mehrabian’s findings is non-verbal (38% + 55%), rather than the literal meaning of the words (7%). This is known as “the 7%-38%-55% rule”.

It is important to say that in the respective study, Mehrabian conducted experiments dealing with communications of feelings and attitudes (i.e., like-dislike) and that the above, disproportionate influence exerted by the tone of voice and body language
becomes effective only when the situation is ambiguous. Such ambiguity appears
mostly when the words spoken are inconsistent with the tone of voice or body
language of the speaker (sender).

Non-verbal communication is usually understood as the process of communicating through sending and receiving wordless (mostly visual) messages – i.e. spoken language is not the only source of communication. There are other means too. Messages can be communicated through gestures and touches (Haptic
communication), by body language or posture, by facial expression and eye contact. Meaning can also be conveyed through object or artifacts (such as clothings, hairstyles or architectural designs).
Speech contains non-verbal elements known as paralanguage, such as voice quality, rate, pitch, volume, and speaking style, as well as prosodic features such as rhythm, intonation and stress. Dance is also regarded as a form of non-verbal communication.

Non-verbal communication is the most important skill that a presenter needs to develop to enhance his speech quality and make it to be easily understood. The results of Prof. Albert Mehrabian’s study shows:

Visual

55%

Vocal

38%

Verbal

7%

During a presentation, a vast amount of information is visually conveyed by your appearance, manner and physical behaviour as you deliver your verbal message. Your body lanuguage is an effective tool for adding emphasis and clarity to your speech. It is the most powerful instrument for convincing an audience of your earnestness, sincerity
and enthusiasm.

However, if your physical actions are distracting or they contradict your verbal message, your body language can rule over your words. Whether your objective is to inform, persuade, entertain, motivate, or inspire, your body language and the personality you project, must be appropriate to what you want to say.

If you want to be a better speaker, you must understand how your body can speak. You must learn how to manage and control your body language.

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